How do I deactivate my room advert?

To deactivate your advert: 

  • Log in to your account 
  • Click on “My Ads” under your name
  • Once you find the room you wish to deactivate, click on “Deactivate” 

Deactivating your ad means that you will no longer have access to any correspondence relating to your listing. This includes messages, interest messages, contact information and search profiles. Content you've created, including messages, will not be accessible to any other member unless your listing is re-activated.

To reactivate your ad, simply log back in and click on “Activate” so you can continue your search. 

If you want to completely remove your ad, click on My Ads, then on "Deactivate" and finally "Delete".

Deleting your ad means all your information related to this ad will be deleted permanently.  

Note: When you no longer need your listing, we advise that you deactivate it so that you don’t receive any future queries from interested members and help our platform stay up to date. If you don’t log in for over 30 days, your advert(s) will automatically be deactivated. 

If you wish to delete your account, follow the below steps: 

  • Log in to your account 
  • Click on your name, in the top right corner of your screen
  • Go to “Account Settings”
  • Scroll down to the bottom of the page
  • Follow the instructions to delete your account
  • Confirm you wish to delete your account.

Once your account is deleted, all your information will be removed permanently and will be irretrievable. 

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